Refund & Returns Policy

At My Perfect Gears, customer satisfaction is our priority. If you are not completely happy with your purchase, you have the right to return the product for a full refund.

Returns

If you find our product unsuitable or are not satisfied with it, you may return it under the following conditions:
✅ The item must be returned in its original packaging and in a saleable condition.
✅ The return request must be made within 14 working days of receiving the item.
✅ If the item is not faulty, you are responsible for the return shipping costs.

How to Return an Item

Before returning any item, please email us at support@myperfectgears.com with:
📌 Your order number
📌 The item(s) you wish to return
📌 The reason for the return

When sending the item back, please include a note inside the package with:
📌 Your full name
📌 Your address
📌 Your invoice number

⚠️ Important: If these details are not included, we may be unable to process your refund.

Refund Process

💰 Refunds will be processed within 3-5 working days after we receive the returned item.
💳 Refunds will be issued to the original payment method used at checkout.

Return Shipping Advice

We highly recommend returning items via a trackable shipping service to ensure safe delivery. If the return is lost in transit, we cannot issue a refund without proof of delivery.

For any further assistance, feel free to contact us at support@myperfectgears.com.

📌 Thank you for shopping with My Perfect Gears!